The Guarantee Plus
The first guarantee is to select experienced surgeons and avoid, as much as possible, the operations which may lead to complications.
By applying this selection, Chirurgiepro.net offers you the guarantee of a good result in addition to the control of the complications.
With the Guarantee plus we offer you the best service along with an optimal protection :
In case of established complication :
If the patient is still in Tunisia, Chirurgipro.net will be fully in charge of the complication handling.
Once the patient healed of his complication, we are also in charge of a surgery re-intervention if necessary.
If the patient has his complication as he has already returned to his country of origin, (Click on the post-operative link) Chirurgiepro.net is in charge of the re-intervention of plastic surgery as well as the stay (flight not included).
In case of dissatisfying result (*) :
The result will be assessed through photos. If the insufficiency of the result is noted, Chirurgiepro.net is in charge of all the expenses of the re-intervention, stay, and transport (*).
If the patient doesn't agree with a satisfactory result report, the arbitration will be made by a neutral plastic surgeon chosen by the patient. After consignment of the report of his observations to Chirurgiepro.net and if a re-intervention is necessary, all expenses of this one will be in charge by Chirurgiepro.net.
Legally, and in all the countries of the world, the plastic surgeon has a contract of means and not of results, it means that we can not ask him for repair in justice unless there is a technical mistake. Then, it is the plaintiff who has to prove that mistake.
If the result is not satisfactory but no medical mistake happens, legal action can not be taken.
At Chirurgiepro.net we have decided to go farther while being in charge of the re-intervention in case of established dissatisfying result !
That is it, chirurgiepro.net guarantee plus.
Particular case :
The mammary prosthesis cockles : the cockles are considered as undesirable securities and not as complications, In this case, only the surgical act (if it is made by one of our surgeons) is Chirurgiepro.net responsibility.
(*) The notion of dissatisfying result includes a highly subjective part, so it is based on the opinion of plastic surgery experts and the common good faith.
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